A step by step guide on how to go about managing your fleet.
After 20 years in marketing, Stacy resigned from a position as a strategic marketing analyst and joined her husband, Greg, at the fledgling Equipment Experts, Inc. At that time, the company had 4 employees and was not profitable. Through many trials and tribulations, Stacy and Greg have cultivated an outstanding team of 28 staff members. They are also recognized by Drive as a Masters of Shop Management accredited shop. Much of their success comes from a passion for customer service, constant improvement and always doing the right thing . This E-book is an extension of that passion and the culmination of years of experience as a leader within the truck and heavy equipment repair and maintenance industry.
Information was also sourced through interviews with leading fleet managers and owners. The interviews resulted in identifying key pain points within the process. They also offered inspiring quotes and anecdotes, many of which are shared within this e-book.